top of page

Shipping Policy

(Last Updated March 17 2026)

This Shipping Policy applies to the Everette Productions store and all affiliated artist storefronts (collectively, the “Stores”), which are owned, operated, and managed by Everette Productions (“we,” “us,” or “our”).

Everette Productions is solely responsible for all order processing, fulfillment, shipping, and customer support. Artists featured on our Stores are independent partners and are not involved in shipping operations or order handling.

By placing an order through any of our Stores, you agree to the terms outlined below.

​

1. Order Processing

Orders are processed within 2–3 business days (Monday–Friday, excluding holidays).

Orders placed after 3:00 PM (local time) on Friday, or over the weekend, will begin processing the following business day.

Please note that processing times may be extended during high-volume periods, product launches, or promotional events.

​

2. Made-to-Order Production

All products are produced on a made-to-order basis as part of limited production runs.

This allows us to maintain product quality, reduce overproduction, and deliver exclusive merchandise.

Because of this process, fulfillment times may be longer than traditional retail.

​

3. Fulfillment & Shipping Timeline

Estimated fulfillment and shipping timeline:

  • 1–4 weeks depending on product type, availability, and order volume

This timeframe includes:

  • Production

  • Quality control

  • Packaging

  • Shipment preparation

Shipping times may vary depending on destination and carrier.

​

4. Shipping Confirmation & Tracking

Once your order has shipped:

  • You will receive a shipping confirmation email

  • Tracking information will be provided

Please allow several business days for tracking updates to appear. Delays in tracking activity are common during high-volume periods and do not necessarily indicate an issue.

​

5. Fulfillment Network

Orders are fulfilled through a distributed network of trusted production and logistics partners selected by Everette Productions.

We reserve the right to:

  • Route orders through any fulfillment location

  • Split shipments if necessary

This ensures efficient delivery based on product availability and destination.

​

6. Delays & External Factors

Shipping timelines are estimates and may be impacted by factors outside of our control, including:

  • Carrier delays

  • Weather conditions

  • Customs processing (if applicable)

  • High order volumes

Everette Productions is not liable for delays caused by these external factors.

​

7. Delivery Responsibility

Once a shipment is marked as delivered by the carrier, responsibility for the package transfers to the customer.

Everette Productions is not responsible for:

  • Lost or stolen packages after delivery

  • Delivery issues related to unsecured locations

Customers are encouraged to:

  • Use secure delivery addresses

  • Monitor tracking updates closely

  • Purchase Shipping Protection when available

​

8. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is:

  • Returned due to an incorrect address

  • Undeliverable after multiple attempts

The customer will be responsible for any additional shipping fees required to re-ship the order.

We are not responsible for orders lost due to incorrect information provided by the customer.

​

9. Shipping Protection

Optional Shipping Protection may be offered at checkout.

If purchased, it provides coverage for:

  • Lost packages

  • Stolen packages

  • Carrier-related damage

Customers must contact Everette Productions directly to initiate a claim.

If Shipping Protection is not purchased:

  • Claims must be filed directly with the shipping carrier

  • Outcomes are subject to the carrier’s policies and limitations

​

10. Split Shipments

Orders containing multiple items may be shipped separately depending on product availability and fulfillment location.

Customers will receive separate tracking information for each shipment where applicable.

​

11. International Shipping

For international orders:

  • Shipping times may vary significantly

  • Customers are responsible for any applicable customs fees, duties, or taxes

Everette Productions is not responsible for delays caused by customs processing.

​

12. Policy Acceptance

By placing an order through any Everette Productions Store, you acknowledge and agree to this Shipping Policy.

bottom of page